Mould in your flat: The strict new time limits for landlords

Awaab's Law: New Rules for Private Renters

"Awaab's Law" now applies to private renters, not just social housing. This means landlords have strict legal deadlines to fix damp and mould that risks your health.

The Timelines

  • Emergency Hazards: Must be fixed within 24 hours.
  • Investigation: Landlord must investigate a reported issue within 14 days.
  • Repairs: Work must begin within 7 days of the investigation.

How to Collect Evidence

To force your landlord to act, you need proof.

  • Buy a Hygrometer: These small devices cost about £5 and measure humidity. If it consistently reads above 60%, you have a ventilation issue that isn't your fault.
  • Take Dated Photos: Take clear photos of the mould. Include a newspaper from that day or use a phone app that stamps the date and time on the image. You can also upload these images to cloud providers like Google Drive to get validation of when the photos were uploaded. This proves when the problem existed.

Email Template: Requesting Repairs

Copy and paste this email to your landlord if they are ignoring you.

Subject: Urgent Repair Request - Damp and Mould at [Address]

Dear [Landlord Name],

I am writing to report serious damp and mould in the property, specifically in [Room Name].

Under the extended Awaab's Law provisions in the Renters' Rights Act 2025, you are required to investigate this issue within 14 days and begin repairs within 7 days of that investigation.

I have attached photos of the affected areas and a log of humidity readings. This issue is affecting my health and requires immediate attention.

Please confirm receipt of this email and let me know when you will attend to investigate.

Sincerely, [Your Name]

Take Action

Soon, leaving a review on Flatm8 will create accountability for landlords who might not take these concerns seriously, and ensure that the next tenant knows the health risks of this property. You'll also be able to search your address on Flatm8 to find your nearest housing union. Join the Waitlist