Terms of Service

Last Updated: 24/11/2025

Welcome to Flatm8. By using our website, you agree to these Terms of Service. We've kept them as simple as possible.

1. Our Mission

Flatm8 is a non-profit platform designed to help tenants share their experiences and improve housing standards. We operate in the public interest.

2. Acceptable Use

You agree to use Flatm8 responsibly. You must not:

  • Post false, misleading, or defamatory reviews.
  • Harass, bully, or threaten others.
  • Use the site for any illegal purpose.
  • Attempt to scrape data or disrupt our services.

3. Your Content (Reviews)

  • Ownership: You own the copyright to the reviews you write.
  • License: By posting, you grant us a non-exclusive, royalty-free, perpetual license to use, display, and share your content for our non-profit mission (including with our public-interest partners).
  • Responsibility: You are solely responsible for what you post. We do not endorse user reviews.

4. Moderation

We want Flatm8 to be a safe and useful space.

  • We reserve the right to remove any content that violates our Community Review Policy or these Terms.
  • We may suspend or ban accounts for serious or repeated violations.

5. Intellectual Property

The Flatm8 website, logo, and code are our property. You may not copy or use them without our permission.

6. Disclaimers

  • No Advice: The information on Flatm8 is for general information only. It is not legal or professional advice.
  • "As Is": We provide the service "as is" without warranties of any kind. We do not guarantee the accuracy of user reviews.

7. Liability

To the extent permitted by law, Flatm8 is not liable for any indirect, incidental, or consequential damages arising from your use of the service.

8. Changes

We may update these Terms from time to time. We will notify you of significant changes.

9. Contact

If you have questions about these Terms, please contact us at team@flatm8.co.uk.